Common Eye Care FAQ Topics
This eye care FAQ has quick answers to the questions we hear most often. Insurance, scheduling, eye exams, dry eye, cataracts, and more. Don’t see your question? Call your nearest location.
We take most insurance plans. Plans can be different, so call us with your insurance card. We will check your coverage before your visit.
Call your closest office. Our team will set you up. You can find all 5 phone numbers on our Locations page. We try to get you in the same week when we can.
Come 15 minutes early so we have time to get you checked in. Bring your insurance card, photo ID, medicine list, and your glasses or contacts.
Most adults need an eye exam every 1 to 2 years. You may need to come more often if you have diabetes, glaucoma, eye problems in your family, or are over 60. Kids should have their first exam by age 3, then once a year.
No. A vision test only checks how well you see. An eye exam checks the health of your eyes. We look for problems like glaucoma, cataracts, and eye damage from diabetes. Many of these problems have no signs at first. An eye exam can find them early.
Yes. Dry eye is one of the most common things we treat. You may have dry eye if your eyes feel scratchy, burn, water a lot, or get tired when you read or look at a screen. Call us to set up a dry eye visit.
Once a year. Diabetes can hurt your eyes before you notice it. Finding it early makes a big difference. We work with your regular doctor to keep your eyes healthy.
A cataract is when the lens inside your eye gets cloudy. It happens slowly as you get older. You may need surgery when it starts to make daily life hard. Things like driving, reading, or watching TV get harder. Your doctor will help you decide when it is time.
Yes. We see kids of all ages, even babies. Good vision helps kids learn. We say kids should have their first eye exam by age 3, then once a year after that.
Call us right away if you have sudden vision loss, an eye injury, bad eye pain, or flashes or floaters. If we are closed and it is serious, go to the emergency room. Do not wait. Acting fast matters with eye problems.